Spa Treatments
We will provide you with a robe, disposable underwear and slippers to wear while visiting our spa and you will be assigned a locker to store your personal belongings. During your spa treatment, it is recommended that you experience body services without clothing and disposable underwear will be provided & is to be worn throughout your treatment. Our therapists are professionally trained and will ensure a level of comfort by appropriately draping areas of the body that are not a focus of the treatment. We require that swimming attire be worn in our Jacuzzi, sauna, and steam facilities.
We ask that you arrive at least 30 minutes prior to your scheduled appointment time; however, if a late arrival is unavoidable, please call to notify the spa receptionist when possible. Arriving late will simply limit the time for your treatment, as we must complete your service by the designated end-time in order to appropriately accommodate the next guest. We request that all guests using the spa extend a 24-hour cancellation notice. If less than 24-hour's notice is given, a service charge may be posted to the credit card number noted at the time of booking.
Quiet and calm are of the utmost importance to our guests - that's why we ask that you turn off your cell phone or any electronic devices before entering the spa.
All lockers will have a security mechanism (such as a key or combination lock), but we recommend that you leave valuable personal items in the safe in your guest room, or in one of the safe deposit boxes at the front desk of the hotel.
Sauna and steam are beneficial facets of the spa hotel experience, but should always be used in moderation. Proper usage time will vary, but there are some general guidelines that most individuals who are in good health can follow. If looking to warm and relax your muscles, we recommend 12-15 minutes in the dry heat of the sauna. The wet heat of the steam room is effective in opening pores and awakening the respiratory system; for this, we recommend a 5-6 minute timeframe.
Guests must be at least 18 years of age to experience spa treatments, fitness facilities and use the locker rooms.
Shaving is not recommended prior to any treatments or hair removal services. However, it is recommended that men shave prior to a facial treatment at least 2 hours before the scheduled appointment time.
You may purchase gift certificates for a specific amount or for particular services at the reception desk of the spa or through our phone reservationists if offered. Please call the spa to confirm availability.
If your experience at our spa has not met your expectations, we request that you speak with the spa director or manager on duty before leaving the facility. If unavailable, please feel free to call the spa to discuss the issue at a later date.